Chaos can destroy the best of organizations. It can rifle through them with unprecedented speed and destruction. As leaders, we need to ensure that we eliminate chaos when it occurs. However, it is even more important to ensure that we get ahead and stop the chaos from even starting in the first place.
Meet Susan
Susan Fennema is the Chaos Eradicating Officer (CEO) of Beyond the Chaos, a consultancy helping small business owners to simplify their operations and manage their projects so they can grow their businesses and get their lives back. With 30+ years of operations/project management experience in professional service industries, Susan is on a mission to improve American society exponentially. When not making multi-course dinners, she enjoys Texas A&M football games and Blackhawks hockey. She lives and works from her home in McKinney, Texas, with her husband, dog, and cat.
Timestamped Overview
During this interview Susan and I discuss the following topics:
- The negative effects which Chaos has on an organization
- How the “fire fighter” mentality affects people
- The common causes for chaos
- How to establish a structure which enables vice cripples
- The importance of simplicity in eliminating Chaos
- How to deal with people who are causing chaos in your organization
- How delegation helps lessen chaos in organizations
Guest Resources
If you are interested in learning more about Susan’s resources be sure to check out the following links:
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About the Host
Scott McCarthy
Scott McCarthy is a retired Canadian Army Lieutenant-Colonel, executive leader, leadership coach, and founder of Moving Forward Leadership. During his 25-year military career, Scott led organizations responsible for complex operations, national supply-chain capabilities, and billions of dollars in assets. He now brings that experience into the private sector through his executive role with Arcanus while continuing to coach senior leaders and executives.
Scott is the host of the Peak Performance Leadership podcast, where he has had more than 300 conversations with leaders, authors, executives, and experts about what leadership looks like when theory meets reality. His work centres on the 3 Domains of Leadership: Leading Yourself, Leading Your Team, and Leading Your Organization. He is also the author of You Don’t Know Sh*t About Leadership: And Neither Do I, a practical and candid look at what leadership really demands when you’re the one responsible for getting results through people.
Transcript
The following is an AI generated transcript which should be used for reference purposes only. It has not been verified or edited to reflect what was actually said in the podcast episode.
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