Show up, Speak up, and Inspire Action | Heather Hansen | Episode 221
Heather is an outspoken advocate for global voices. She raises awareness around microinequities related to language and accent in international teams and helps companies build UNMUTED communication cultures where every voice is heard. Her 2018 TEDx talk titled 2 Billion Voices: How to speak bad English perfectly has had over 150,000 views and is used by university professors and English language specialists throughout the world in their own teachings.
Heather’s views on global communication have been featured in national media outlets across the globe: National Public Radio (NPR) in the USA, ABC Radio National in Australia, and multiple print and radio outlets in Singapore, including The Straits Times and CNA 938 (93.8 FM). She often appears on global podcasts and webinars
How to Lead with Questions | Bob Tiede | Episode 219
Bob Tiede has been on the staff of Cru for 48 years. He currently serves on the U.S. Leadership Development Team and is passionate about seeing leaders grow and multiply their effectiveness. He is committed to helping leaders shift their paradigm from the pressure of having to have all the right answers to simply having a few of the right questions. In 2006, while browsing in a bookstore, he came across Leading With Questions by Michael Marquardt. He only had to peruse a few pages before declaring, “This is a keeper.” He then launched Leading With Questions—a blog with a companion ebook, Great Leaders Ask Questions—with the goal of changing forever how he and others look at leadership. Bob and his wife, Sherry, live in Plano, TX, and are blessed with 4 incredible children and 6 remarkable grandchildren.
Resolving the “You vs Me” Scenario | Episode 217
It’s happening again. One of your employees and you are not seeing eye-to-eye. Tension is high, there’s disrespect in the air, and results are just not what they should be. You keep pointing the finger at their performance, they keep pointing the finger at your attitude towards them. Congratulations, you found yourself in the “You vs Me” scenario. A scenario where the outcome is almost guaranteed to not yield the results you want.
If this situation sounds familiar, I’m (un)happy to tell you that you are not alone. In fact, it is all too common that supervisor and subordinate don’t get along or see eye-to-eye. Yet, in order to achieve peak performance we need to have a respectful work relationship. Thus, this episode is all about repairing that relationship to achieve these results.
Getting the Results You Want | Episode 216
In the end results do matter. It matters to your company’s bottom line, it matters to your team’s morale, and it matters to your personal pride. But yet all too often we don’t get the results we are looking for, why is that? Sometimes we need to look inwards to find out that it is us as leaders who are the cause of our own burdens.
How to Create Meaningful Partnerships | Seth Silver | Episode 197
The pandemic altered not only the way in which we work, but also the relationships we have with coworkers. Now more than ever, both leaders and their teams crave deeper connection and more authentic relationships. But how can organizations accomplish this lofty goal — particularly knowing that it will require a reset of how leaders and teams interact? Leaders and team members must embrace a new mindset. They need to acknowledge that the leader-team relationship is more than a one-way service-oriented arrangement. Both sides need support equally if the relationship and what they do together is to be successful. Creating a new paradigm of partnership is possible through the development of a workplace covenant — consisting of vital behavioral and attitudinal promises that both partners agree to hold themselves to as a matter of personal and professional integrity. This process enables essential dialogue and engagement, which in turn helps create and continuously improve empathy, respect, trust, alignment, and — ultimately — partnership.
Since 1998, Dr. Silver has been the principal of Silver Consulting, Inc., an independent consulting practice, where he has worked with such diverse clients as: Alcoa, Alfred State College, Alstom, American Red Cross, Bausch & Lomb, Bosch Security Systems, Canada Employment and Immigration Union (CEIU), Cannon Industries, Canterbury Woods Senior Living, Cape Cod Healthcare, Charter One Bank, Excellus Blue Cross Blue Shield, Genesee Regional Bank, Government of Jamaica, Harris RF Communications, Jewish Senior Life Nursing Home, Klein Steel, Manulife Financial, Ontario County Government, Pactiv Manufacturing, Rochester Catholic Diocese, Toshiba Business Solutions, Ultralife Batteries, University of Ontario Institute of Technology (UOIT), University of Rochester Medical Center, and Xerox Corporation, to name a few. His work has included consulting to senior management on such topics as cultural change, employee engagement, and customer loyalty; working with leadership teams to increase effectiveness and performance; providing clients such services as executive coaching, strategic planning, and organizational diagnosis; and teaching employees professional skills and strategies for workplace success.
3 Common Communication Break-Downs | Episode 194
Communication is the skill which many leaders and even organizations struggle with. Communication is what makes or breaks teams in terms of achieving peak performance or now. Despite a complex issue, there are three different common mistakes which leaders make when it comes to communicating with their teams.
Engage & Inspire Your Team with Language | Joel Schwartzberg | Episode 192
If you’re in a leadership role today, you surely didn’t get there by accident. You have vision. You’re confident. And you’re at the ready to offer support and lightning-quick responses. But if you don’t effectively communicate these qualities to your people, how will they know you embody them? Frankly, they won’t. Despite leaders giving themselves […]
How to be Workplace Warrior | Jordan Goldrich | Episode 156
Being the boss has never been harder. Recent events in the corporate world, Hollywood and politics have focused negative attention on the kind of tough, demanding leaders who used to be valued for getting things done, labeling many as bullies and accusing them of fostering a “hostile workplace environment.” They are demeaned and called names, as society demands that they change their ways. But what if the very thing that makes them so abrasive is also their superpower?
How to Communicate Effectively | Stephanie Hanna | Episode 144
Stephanie has been coaching attorneys and other professionals for the past decade – helping them navigate the profession, build their reputations, and develop their careers. Having been a prosecutor, judicial staff attorney, solo practitioner, magistrate, and law firm associate, Stephanie understands the dynamics at play in each environment. She has been successful in different settings and has been elected by her peers to serve the profession and the community at high levels.
Rehumanize Your Business | BombBomb CMO Stephen Pacinelli | Episode 83
We’re more connected on the job than ever before. Text communication, now instant and global, means we’re no longer constrained by time and distance. But as a result, our professional relationships and personal well-being have suffered. Despite the adage, business is personal. Yet communication has become fixed and faceless, easily misinterpreted, mismanaged, or altogether missed. […]