Lead Your Team

How to Build Trust and Collaboration | Jill Ratliff

Among the most important skills in leadership are gaining trust and knowing how to collaborate under stress. A great leader is the kind of person others want to follow. They know how to break down silos and model collaboration. They have the courage to build meaningful relationships, and are experts at establishing trust and touching hearts, creating an environment where people feel heard, small problems don’t escalate, and businesses succeed.

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Become a Leader Who Matters | Dan Pontefract

Leadership is a difficult skill to master. Ultimately, we all want to become a leader who matters. For that if we do not matter then there is no reason for another to follow us. However, on the other side of the coin, to matter as a leader we need to inspire and motivate our followers. Therefore, we are caught in a chicken and egg situation. To matter as a leader is something which can bring meaning and joy to your leadership journey.

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Setting a Foundation of Leadership Success | Dr. Brent Lacey, M.D.

Like a house needs a solid foundation to weather the age of time; leaders require a solid foundation to ensure that the principles which they based their leadership upon will last beyond their years and into future generations. A solid foundation of leadership is more than about the basics but rather ensuring that the morals,…

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How to have the Leader Mindset to Overcome Adversity | RBC SVP Michael Hamilton

Prior to his private sector career, Mike served as a paratrooper in the special operations, and as Captain of the 2/2 Armored Cavalry Regiment for the U.S. Army. He oversaw border security during the collapse of the Berlin Wall in the late 1980s. In the second Gulf War he was an integral part of the victory in the battle of 73 Easting – regarded as one of the top ten most significant tank battles in history. He is a recipient of the Bronze Star for Valor, the Combat Cavalry Badge, and Presidential Citation; and received medals for the Kuwaiti Liberation, the Iraq Campaign, the Global War on Terrorism, and Distinguished Service.

As Senior Vice President, Sales & Distribution, Mike Hamilton is responsible for leading the RBC Insurance Sales and Distribution team across Canada and across multiple channels. This includes 800 employees who serve our personal and business clients spanning our various life, health, home, auto, travel, wealth, and group and creditor products. RBC Insurance’s sales forces include: a network of over 50 stores, an advice centre, online channels and advisors who are focused on group and small business clients. In addition, there are teams that provide relationship management for our third-party broker network. Mike also leads the national office Sales and Distribution team, consisting of sales enablement and sales support professionals who help drive productivity, revenue growth and improve the client experience.

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How to Deal with Bad Bosses | Michelle Gibbings

At one time or another we’ve all had a bad boss – whether it’s through bullying and intimidation, unfair feedback or unrealistic workloads. Their behaviour sets the tone for what’s acceptable at work and can cause major issues for productivity, staff turnover and wellbeing, especially in turbulent times we’re experiencing. In a tough or toxic…

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How to create High-Performance Boards | Didier Cossin

Executives around the world are scrambling to cope with a tsunami of crises: a global pandemic, shattered economies, trillions in debt, and more. Yet there’s a specific group of people who can single handedly make—or break—your organization’s response to it all: the board. Best-in-class boards create the agility to adapt to rapid growth, looming recessions, and unexpected shocks. But broken boards, or those that are simply inefficient, create environments where failures and scandals easily take hold (think: Boeing, Volkswagen, and FIFA). Today, this risk of disaster is tenfold.

Professor Cossin is the founder and director of the IMD Global Board Center, the originator of the Four Pillars of Board Effectiveness methodology and an advocate of Stewardship. He is the author and co-author of books such as Inspiring Stewardship, book chapters (such as Governance Risk: A Guide for Investors) and many articles in the fields of governance, investments, risks and stewardship, several of which have obtained citations of excellence or other awards.

He works with owners, boards and senior leaders to provide the latest thinking on best-in-class governance, board effectiveness, the governance and selection of investments, board dynamics and strategy design. He favors an adaptive and interactive approach to finding distinctive solutions for organizations on a wide range of governance topics. His latest research focuses on stewardship, how we can foster organizations to have long-term positive social impact while creating economic value for all. His past research has dealt with optimizing governance in critical decision making, M&As and risks.

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How to Lead Yourself and OVERCOME | US Navy SEAL Jason Redman

The coronavirus pandemic came from out of the blue and infected hundreds of thousands around the globe, causing more than 1.3 million deaths to date. It also shuttered businesses, affecting 3.3 billion jobs. COVID ambushed the lives of people globally. Whether affected by the pandemic or some other unforeseen and monumental setback, we have to find a way to move beyond anger, guilt, emptiness or pain. We must adopt a mindset that it’s not only possible to overcome adversity, but it’s imperative. Adopting an overcome mindset will compel us to learn acceptance, choose action over inaction and triumph over adversity.

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How We Can Get Beyond Personality problems | Zoe Routh

Zoë Routh is one of Australia’s leading experts on people stuff in leadership. She helps leaders and teams overcome silos and turf wars to work better together. She has worked with individual teams internationally and in Australia since 1987. From the wild rivers of northern Ontario to the remote regions of Australia, Zoë has spent the last thirty years showing teams struggling with office politics and silos how to work better together. Zoë is the author of four books: Composure – How centered leaders make the biggest impact, Moments – Leadership when it matters most and Loyalty – Stop unwanted stuff turnover, boost engagement, and build lifelong advocates. Her fourth book, People Stuff – Beyond Personality problems – An Advanced Handbook for leadership, was released July 2020. Her past leadership roles include Chair of the Outdoor Council of Australia, President of the Chamber of Women in Business, and Program Manager at the Australian Rural Leadership Foundation.

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The Life-Saving Skill of Story | Michelle Auerbach | Episode 146

Michelle Auerbach is in the business of saving lives and increasing bravery. When things fall apart, Michelle is the world builder and a community maker who uses all her geeky skills to transform what we’ve got to work with into a more just and loving place where more people get taken care of better. She holds an MFA in prose writing from Naropa University and is completing her PhD in Transformational Leadership with her dissertation on story as a technology for trauma aware change for individuals, organizations, and communities. 

Michelle solves problems and creates change through story across diverse contexts. She works with businesses on change management, leadership, and creativity through story. She works with communities on creating social good, connection and working across difference through story. She coaches and teaches individuals through workshops, trainings, and one-on-one explorations. She writes for the New York Times, The London Guardian, and is the author of three books: Resilience: the Life Saving Skill of Story, Alice Modern, and The third Kind of Horse.

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The Behavioural Economics of the Sale | Melina Palmer | Episode 141

Melina Palmer is founder and CEO of The Brainy Business, which provides behavioral economics consulting to businesses of all sizes from around the world. Her podcast, The Brainy Business: Understanding the Psychology of Why People Buy, has downloads in over 160 countries and is used as a resource for teaching applied behavioral economics for many universities and businesses. Melina obtained her bachelor’s degree in business administration: marketing and worked in corporate marketing and brand strategy for over a decade before earning her master’s in behavioral economics. She has contributed research to the Association for Consumer Research, Filene Research Institute, and runs the Behavioral Economics & Business column for Inc Magazine. She will begin teaching applied behavioral economics through the Texas A&M Human Behavior Lab in fall 2020 and her first book on the subject is scheduled for publication in April 2021.

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